At Comatos, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect, how we use and protect that information, and your rights regarding your data when you use the Comatos mobile application (the "App") and our related services (collectively, the "Services"). By using the App or Services, you consent to the collection and use of your information as described in this Privacy Policy.
1. Information We Do Not Collect
1.1 No Account Required: You do not need to create an account to use the App. We do not collect, store, or request any personal identification information (such as your name, email address, phone number, or date of birth) to access or use the core features of the Services.
1.2 No Video Storage: We do not collect, store, or transmit your original videos or processed videos to our servers unless you explicitly opt-in to cloud storage features (if available in future updates). All video processing is performed locally on your device, and processed videos are exported directly to your device's photo library.
1.3 No Watermark Content Collection: We do not collect or store the text, emojis, or other content of the watermarks you create using the App. Watermark settings (position, size, opacity, etc.) are stored locally on your device only for the purpose of the App's history feature.
2. Information We May Collect
2.1 Device Information: We may collect limited technical information about your device to improve the App and enhance user experience, including:
a) Device model and operating system version (e.g., iOS 17, Android 14);
b) App version you are using;
c) Device identifier (a unique code that does not personally identify you);
d) General location (based on your IP address, only to determine regional usage patterns and not to identify your specific location);
e) Crash reports and performance data (to fix bugs and optimize the App's functionality).
2.2 Usage Data: We may collect anonymous usage data about how you interact with the App, such as:
a) Features you use most frequently (e.g., watermark color adjustment, background color selection);
b) Time spent using the App;
c) Number of videos processed per session.
This data is collected in aggregate form and does not identify you personally.
2.3 Local History Data: The App's built-in history feature stores information about your processed videos locally on your device, including:
a) File names of processed videos;
b) Timestamps of when videos were processed;
c) Watermark settings used (position, size, opacity, color, background color, transparency);
This data is not transmitted to our servers unless you choose to share it for support or feedback purposes.
3. How We Use Your Information
3.1 To Improve the Services: We use the device information and anonymous usage data to:
a) Fix bugs and technical issues;
b) Optimize the App's performance and user interface;
c) Develop new features and functionality that align with user needs;
d) Understand how users interact with the App to enhance the overall experience.
3.2 To Provide Support: If you contact us for support, we may use any information you voluntarily provide (such as screenshots, description of the issue, or local history data you choose to share) to assist you.
3.3 To Ensure Security: We may use device information to detect and prevent fraudulent activity, protect the App from security threats, and ensure the safety of our users.
3.4 We will never sell, rent, or share your personal information (or any collected data) with third parties for marketing purposes without your explicit consent.
4. How We Protect Your Information
4.1 Local Data Security: Since most of your data (including original videos, processed videos, and history data) is stored locally on your device, we recommend that you secure your device with a passcode, biometric authentication, or other security measures to prevent unauthorized access.
4.2 Data Transmission Security: Any data that is transmitted to our servers (such as crash reports, anonymous usage data, or support-related information) is encrypted using industry-standard security protocols to protect it from unauthorized access during transmission.
4.3 Limited Access: Access to any data we store on our servers is restricted to authorized personnel only, who are required to maintain the confidentiality of your information.
4.4 Data Retention: We retain anonymous usage data and device information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once the data is no longer needed, we securely delete or anonymize it.
5. Your Rights Regarding Your Information
5.1 Access and Control: You have full control over the data stored locally on your device. You can delete the App's history data at any time through the App's settings. Uninstalling the App will remove all local data associated with the App from your device.
5.2 Opt-Out: You can opt-out of the collection of anonymous usage data and device information by disabling analytics in the App's settings (if available) or by uninstalling the App.
5.3 Request Data Deletion: If you believe we have collected any personal information about you (which we do not collect by default), you may request that we delete it by contacting us at the email address provided below. We will respond to your request within a reasonable timeframe.
5.4 Data Portability: If you have opted-in to any cloud storage features (if available), you may request a copy of your data stored on our servers by contacting us. We will provide your data in a commonly used, machine-readable format.
6. Third-Party Services
6.1 The App may use third-party libraries or tools to enhance functionality (such as analytics tools to collect anonymous usage data). These third parties have their own privacy policies, and we are not responsible for their data practices.
6.2 We only work with third parties that adhere to industry-standard privacy and security practices. We do not allow third parties to collect personal information from the App without your consent.
6.3 This Privacy Policy does not apply to the practices of third parties, and we encourage you to review the privacy policies of any third-party services you use.
7. Children's Privacy
7.1 The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
7.2 If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible. If you believe your child has provided us with personal information, please contact us at the email address below.
8. Changes to This Privacy Policy
8.1 We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. When we do, we will revise the "Last Updated" date at the bottom of this Privacy Policy.
8.2 Your continued use of the App or Services after the updated Privacy Policy is posted constitutes your acceptance of the modified terms. If you do not agree to the updated Privacy Policy, you must stop using the App and Services.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, your data, or the App, please contact us at: comatos255426@outlook.com